Policies
1. Booking & Payment
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All bookings must be made in advance through our online system.
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Cancellations made at least 24 hours before the rental date will receive a 50% refund.
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Cancellations within 24 hours are non-refundable.
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Please provide at least 72 hours' notice if you need to reschedule your session.
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One complimentary reschedule is included with your booking.
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Additional reschedule requests may be subject to a $50 rescheduling fee.
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Sessions must be rescheduled within 90 days of the original session date, subject to availability.
Late Rescheduling
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Requests made with less than 72 hours' notice may result in the loss of your retainer or a rescheduling fee, unless the reason is due to illness, an emergency, or severe weather.
2. Studio Use & Rules
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The rental period includes setup and breakdown time. Additional time will be charged at the hourly rate.
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The studio must be used only for photography and videography purposes unless prior approval is obtained.
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Smoking, alcohol, and illegal substances are strictly prohibited.
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Noise levels must be kept to a minimum to respect other tenants in the building.
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Clients are responsible for their own equipment and personal belongings.
3. Equipment & Props
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Use of studio lights, backdrops, and other equipment is considered an Add-On.
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Equipment must be handled with care. Any damage will be charged at replacement cost.
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Clients may bring their own equipment, but the studio is not responsible for storage or security.
4. Cleaning & Damages
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The studio must be left in the same condition as it was found. A cleaning fee may be charged if excessive mess is left behind.
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Any damages to the studio or equipment must be reported immediately. The renter is liable for repair or replacement costs.
5. Liability & Insurance
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The studio is not responsible for injuries, accidents, or lost/stolen items.
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Renters are encouraged to have liability insurance if using the space for commercial shoots.
6. Overtime Policy
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Overtime is charged at the hourly rate and is subject to availability.
7. Agreement & Compliance
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By booking the studio, the renter agrees to comply with all policies stated above.
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Failure to follow these rules may result in additional charges or denial of future bookings.
